Tracking standarization

It is essential to inform your customers where their orders are throughout the shipping process. As you know, each carrier has its own system and tracking. So, the complexity is double if you are working with more than one carrier.

Where is my order?

WiSMO does all that work for you. With WiSMO all the tech complexity will be reduced to one single standardize tracking.

You can forget about all the mapping processes with WiSMO and move on to the next level with real time notifications and higher accuracy in your tracking system.

Below you can find WiSMO's standardize tracking codes.

Code	Detail	Category
01	Preparing shipment	Documented
02	Pickup assigned	Documented
03	Pending pickup	Documented
05	Picked up	Picked Up
06	Package leaving origin	In Process
07	Administrative formalities/custom clearance	In Process
09	Administrative documentation received	In Process
08	Package on way to destination	In Process
10	Ready to deliver	In Process
24	Pending for recipient pickup	In Process
30	Deposited in drop point	In Process
19	Package withheld	Exception
20	Recipient changed delivery date	Exception
21	Recipient changed delivery address	Exception
22	Incorrect route	Exception
23	Reassigned pickup address	Exception
26	Processing solution	Exception
31	Pickup cancelled	Exception
36	Without space	Exception
38	Without tie to delivery	Exception
99	Exception not mapped	Unknown
04	Documentation errors	Incidence
12	Delivery failed	Incidence
13	Errors in address	Incidence
14	Refused package	Incidence
15	Waiting sender action	Incidence
16	Closed for vacations	Incidence
17	Package returned	Incidence
18	Waiting recipient action	Incidence
25	Damaged/Lost/Partial	Incidence
27	Tracking unavailable	Incidence
28	Expired	Incidence
29	Collection failed	Incidence
32	Route cancelled for force majeure	Incidence
35	Stolen package	Incidence
39	Absent	Incidence
37	Delivery cancelled	Incidence
40	Wrong address	Incidence
11	Delivered	Delivered

Finally, we can work in different levels including:

Level 1 - More aggregated and understandable. Suitable for end consumer

Level 2 - 50 tracking status with more detailed information. Perfect for merchants

Level 3 - Carrier response. If extra information is needed, carrier status response can be retrieved.